Your Safety & Comfort Are Our Top Priority
Exploring Braj and Agra with a local resident should be enriching, inspiring, and completely worry-free. Discover how our multi-layered vetting, escrow guarantees, and 24/7 helpline protect you at every step.
The 4 Pillars of MyCityHost Protection
1. Multi-Step Host Vetting
Every host must submit their Government ID (Aadhaar / Passport), verify active residential proof in Mathura, Vrindavan, or Agra, and pass criminal record verification before approval.
2. 100% Escrow Protection
Tourists never pay cash upfront directly to the host. 100% of your booking amount is held in secure platform escrow and disbursed to the host only after tour completion.
3. 24/7 SOS & Emergency Helpline
Dedicated operations personnel are stationed locally in Mathura and Agra. In the event of delays, misunderstandings, or medical emergencies, call our priority hotline directly.
4. Zero Harassment & Transparent Pricing
Our strict code of conduct strictly prohibits unauthorized commercial commissions, forced shopping visits, or aggressive touting. Enjoy an authentic, respectful heritage tour.
Safety Best Practices for Tourists
- Meet at prominent public landmarks (e.g. Temple gates, hotel lobbies).
- Keep communication and bookings strictly within MyCityHost.
- Share tour itinerary and host name with family members.
- Inspect host verification badge in your booking voucher.
- Never pay cash offline outside the platform escrow.
- Do not accept unplanned diversions to private commission shops.
- Do not compromise personal safety or enter unverified premises.
- Never hesitate to report inappropriate behavior to our helpline.
Emergency Helpline: +91 96 9047 9047 • Email: rimitananetwork@gmail.com